Plan You a Date

Refund and booking policy

Here's everything you need to know before you book. Questions? Email us at info@planyouadate.ca.

Your planning fee

Your planning fee covers our planning and guidance services only. It does not include reservations, activities, vendors or other experience costs, which are paid separately.

Free consultation

The 15-minute consultation is free. If you need to cancel or reschedule, just let us know.

Custom dates

Planning services are paid in full when you book. If you cancel before our first planning call, you'll get everything back except $20, which is non-refundable. Once planning begins, fees are final and non-refundable.

Date packages

We work closely with our partners to hold your date, so our package policy matches theirs.

  • More than 72 hours before your date: you'll get a full refund, minus $20 to cover the planning time already spent.
  • Between 72 and 24 hours before: no refund, but you can rebook your date for another time.
  • Less than 24 hours before: no refund and no rebooking. To go another time, you'd book and pay for a new date.

Partner businesses

Bookings with our partners (restaurants, spas, experiences and more) follow each partner's own refund and cancellation policies. Plan You a Date is not responsible for refunds from partner businesses.

Payments

Plan You a Date is operated by Spulse Technologies Corp. Payments and receipts will show Spulse Technologies Corp.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page.

By booking with Plan You a Date, you agree to this policy.

Not sure where to start?

Book a free 15-minute chat with Nikki. No pressure and no commitment, we'll just talk through the date you have in mind!

Book your free consultation